Standard, Long, Extra Long Made from 40Cr steel, hardened and tempered; Satin chrome plated against corrosion; strong bending resistance.
If you are not completely satisfied with your purchase from Home Life CPT, you can return the product to us and we will either repair/replace it, or credit your account, subject to the below terms.
Preparing your products for a return
To ensure your request is processed as quickly as possible you are responsible for the following when returning your products;
package your products safely and securely for protection during transit;
clearly mark your return reference number on the outside of the parcel; and
include all accessories and parts that were sold with the product.
Failure to adhere to any of these requirements could delay the processing of your request or result in its decline altogether.
1: Return or Refund products
Non-product quality issues return
You can return the product to us, provided:
it is undamaged and unused, with the original labels and stickers still attached;
save in relation to Unboxed Deals , it is in the original packaging, which must be undamaged and in its original condition with all seals still intact (if applicable).
it is not missing any accessories or parts;
you can apply the returnwithin 14 daysof delivery to you of the unwanted product.After 14 days, there is no return or refund will accept.
For above return, its buyer’s responsible to pay the courier cost the products
Unreturnable or Un-Refundable Products
The products who unable to return or refund as below:
a digital product without quality issues
a beauty product or fragrance which has been used;
an intimate product, lingerie, swimwear, bodysuit, underwear or jewellery for piercings, which for hygienic and public health reasons may not be returned; or
a product which has been personalised for you or made to your specifications; or
a flatpack furniture product that has been assembled after delivery.
If you would like to exchange the color variation of same product then you are liable to reimburse Home Life CPT for the cost of collecting the product from you and the cost of having the product returned to you if such color variation available.
We are entitled to inspect the product to validate your return. Please making sure that your product is returnable under the above section.
Not what you ordered?
If we accidentally deliver the wrong product to you, or if the product is not as described on the Website, please notify us and we will collect the product from you at no charge. If the product is missing any accessories or parts, the return will be rejected. Once we have inspected the product and validated your return, we will at your choice deliver the correct product to you as soon as possible (if the correct product is available); or credit your account with the purchase price of the product within 10 days of the return (or refund you if that is your preference).
2: Products damaged on delivery
Should a product be damaged or missing any parts or accessories at the time of delivery , please notify us by e-mail within7 days of such delivery.
We will arrange to collect the product from you at no charge. Once we have inspected the product and validated your return, we will at your choice repair / replace the product as soon as possible (if such repair is possible/ we have the same product in stock to use as a replacement) or credit your account with the purchase price of the product (or refund you if that is your preference).
3: Defective products
We do our best to ensure that the products we deliver to you are of a good quality, and in good working order.
What is a defect? A defect is a material imperfection in the manufacture of a product or any characteristic of a product, which makes the product less acceptable than one would reasonably be entitled to expect in the circumstances.
The following will NOT be regarded as defects and will not entitle you to a return under this section 3:
faults resulting from normal wear and tear;
damage arising from negligence, user abuse or incorrect usage of the product;
damage arising from electrical surges or sea air corrosion;
damage arising from a failure to adequately care for the product;
damage arising from unauthorized alterations to the product;
where the specifications of a product, although accurately described on the Website and generally fit for its intended purpose, do not suit you.
If you have received a product which turns out to be defective ，please notify us as soon as reasonably possible after you become aware of the defect, but in any event within 30 days after delivery of the product.
You can e-mail us and we will arrange to collect the product from you at no charge. Once we have inspected the product and validated your return, we will at your choice repair / replace the product (if such repair is possible / we have the same product in stock to use as a replacement) or credit your account with the purchase price of the product (or refund you if that is your preference).
4: Charges and refunds
If you return a defective product to us, but you fail to return all of the accessories and parts that were sold with that product, we are entitled to (subject to applicable law) refuse the return, or only to replace the item that you did return.
If you return a product that does not comply with this Policy, you are liable to reimburse Home Life CPT for the cost of collecting the product from you and the cost of having the product returned to you.
Please note that we only refund to the payment method that you originally used – which payment by credit card will be refunded to the same credit card.